Answers to your FAQs
We know you have a lot of questions about your small business website and DecemberPress. The following are the most frequently asked questions.
FAQ: What does DecemberPress do for its clients?
A: DecemberPress is a full-service web design and digital marketing studio committed to getting small businesses online and connecting with their clients.
FAQ: Will I work with a person or a computer program?
A: You will work with a real, live person. DecemberPress is not a website building tool. We work directly with our clients communicating on the phone, through email and via text.
FAQ: How much will this cost?
A: That depends on the size of the site you’d like, its functions (blog, ecommerce, lead generation, subscription…). Generally, a custom website starts around $2,000 and includes a homepage, about page, contact page, blog and a products/services page.
FAQ: Are there any other costs?
A: If you don’t have a domain name (such as “www.mywebsite.com”), DecemberPress can help you acquire one. There is a small annual fee for registration that we pass on to you (about $25).
If you already have a domain name, you’re set. If you need additional, higher end functions such as eCommerce, online scheduling, or other advanced tools/services, we’ll discuss that and let you know before we start. Still, those services are very affordable – even for the smallest businesses.
FAQ: Can’t I just build a site myself?
A: Of course you can. But to make your website look and perform well, you’ll need a lot of time and an understanding of everything from web hosting to digital imaging/video to copywriting and search engine optimization.
FAQ: I see a lot of do-it-yourself website programs out there. Are those any good?
A: Many are pretty good, if you have the time to learn how they work and the tools to create professional-looking images and content. But wouldn’t you rather build your business than a website? Many of our clients come to us after wasting hours or days on “do-it-yourself” web programs.
FAQ: Where will my site digital files be located? Will they be safe?
A: For hosted sites, DecemberPress stores all files and backups on multiple servers for safe, secure access. We offer great hosting packages that take all the worry out of managing and securing a website. DecemberPress is for businesses that don’t want to spend their time working on a website.
FAQ: Can you create a logo for my business?
A: Yes. Your design includes the a typographic logo (words only). We’ll also furnish a high-resolution version for you to use in printed materials, t-shirts, signs… anywhere you desire. It’s your logo. We can also develop your graphic logo and all your business marketing materials.
FAQ: I already have a logo. Can you use it?
A: Absolutely. If you already have elements of your visual business identity – including logo, graphics, photography… – we’ll incorporate them into your site. We can also work with your graphic artist to build on your existing identity.
FAQ: I’ve already got a website, but I want to replace it.
A: No problem. We can build a new site with no down time. Lots of businesses switch to DecemberPress when they want a more dynamic and search-friendly site to replace their old web presence. And don’t worry, your old website will still be completely visible while we build your new one.
FAQ: What happens if I want to change my site?
A: It’s a good idea to add new content on a regular basis. All DecemberPress websites are designed for non-techies to make changes and add new material easily. We use a content management approach to web design. If you can use a word program like Word or Pages or Google Docs, you can add, change and remove content from your DecemberPress website.
FAQ: How will visitors find my new website?
A: We optimize your website to be easily indexed (read) by Google, Bing, Yahoo and all other search engines. We’ll even give you a report to demonstrate how visible your site is to those search engines. We practice keyword research on your market area and business. We write content for your website that is customized to your industry and location. We’re all about great, relevant content.
FAQ: Can I manage my own site?
A: Absolutely. You can do as much or as little as you like. Some of our clients actively blog throughout the week. Others rely on DecemberPress to produce all of their content. It’s up to you. If you’re on vacation or just not feeling creative, we’ll take care of the blogging and make sure your site stays fresh.
FAQ: Who owns my site?
A: You do. If you’re not happy with DecemberPress, you are free to move your website at any time. We’ll even help you transfer your files to another host so you won’t miss a beat. We want you to be happy with your site, even if you’re not with us!
FAQ: What’s the process?
A: It’s simple. Once you decide to work with DecemberPress, we’ll begin our “discovery” process. Then we’ll go through a series of proven steps that will have a homepage design for you to evaluate in about two weeks. During the process, we’ll probably have questions to ask you, so make sure you’re available for a phone call or two.
FAQ: What if I live far away?
A: We have clients all over the country. The internet is a wonderful thing and we are quite efficient at managing projects all over the country.
FAQ: How do I start?
A: We’ve got a simple process to get you started. Just complete a short questionnaire so we can understand a little more about your business. Once we receive your information, we’ll get back to you super fast.
DecemberPress is committed to transparency and collaboration. We work best with clients who are passionate about their business and their future.
You probably have your own set of Frequently Asked Questions. After all, your experience is unique. That’s why we’d love to meet with you to learn more about you and understand your business and lifestyle goals.